Have you been asked to engage more learners on more topics with fewer resources? Do you believe that your learners will not be comfortable with the digital learning solutions you need to scale to this demand? Consider this:
67% of consumers interacted with chatbots in 2018 and 85% of online customer interactions are expected
to be handled automatically in 2020.
With more and more people getting accustomed to chatbot interactions, more employees are going to expect interactions with chatbots to help speed up work and help them be more effective. And yet, despite chatbots becoming more commonplace, designing a chatbot to properly facilitate corporate training is still a daunting task for most corporate training teams. But it does not need to be—
it can be a lot easier by following
some simple best practices.
In this session, attendees will learn the major design principles for a chatbot that is catered to support corporate L&D programs such as:
spaced learning support
new hire onboarding
We will discuss how chatbots can not only provide instant support to questions but also engage learners through gamification and contextual reminders and conversations over time. This session will be highly interactive with attendees experiencing chatbots on their phones. We will also engage in group design activities that will be fun, educational, and jumpstart attendees looking to kick off chatbot projects.
Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, Masie’s Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought-leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.
Please note - the email you use to pay will be the email your confirmation and webinar link are sent to.
DUE TO CORONAVIRUS CONCERNS, THIS SESSION WILL ONLY BE HELD VIA WEBINAR. THERE IS NO IN PERSON MEETING FOR THIS SESSION.